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Global Product Substitutions

Important Information

Eligibility information on this page is subject to the criteria listed in the Important Eligibility Information section.

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Status Old Model / SKU New Model / SKU Submission Notes
Approved SMARTnet Software Application Support
CON-SAS-xxxx
Essential Operate Services
CON-ESW-xxxx
1/9/2008 UCSS
Approved SMARTnet Software Application Support
CON-SAU-xxxx
Essential Operate Services
CON-ESW-xxxx
1/9/2008 UCSS
Customers migrating from SASU contracts to the ESW+UCSS model may utilize the approved global substitution to continue to invoice the SLD for the ESW portion of the service, but will be required to request funding in the Internal Connections category to s